![]() ![]() This results from the speed with which infrastructure problems are addressed and how many alternative lines of communication exist within an area. In general, urban areas with more modern infrastructure experience higher speeds and greater consistency of service. As with all ISPs, the speed of Spectrum internet plans varies by location. Spectrum offers residential broadband cable internet coverage in 41 states and fiber internet to businesses in 41 states and 32 metropolitan areas. For intensive activities, such as streaming HD movies on multiple devices, uploading and downloading large amounts of video content, the 940Mbps plan can be a wise choice. For slightly more data-heavy tasks, such as online photo and video downloading, the 400Mbps plan is reasonable. Although it may not be intuitive, the more expensive plans charge less per Mbps of speed.įor simple tasks such as social media, web browsing, and other basic internet tasks, the Spectrum Internet 200Mbps plan should be sufficient. Spectrum Internet prices start at $50 per month for 200Mbps, with the middle tier plan being $65 per month for 400Mbps, and the top tier plan being $105 per month with 940Mbps. Two of Spectrum's plans rely on cable internet and can often be installed with minimal effort, especially if the location already has coaxial lines. That's a lower installation price than some other providers charge, and not all companies allow for self-installation. With Spectrum Internet, you may request a self-install kit or pay a one-time installation fee of $50 to have Spectrum install its equipment. * For more details on these plans click here to learn more from our partner site, Allconnect. If you see inaccuracies in our content, please report the mistake via this form. If we have made an error or published misleading information, we will correct or clarify the article. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. ZDNET's editorial team writes on behalf of you, our reader. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers. Neither ZDNET nor the author are compensated for these independent reviews. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. ![]() Also, as a cable provider, Spectrum can provide fast download speeds, but the technology doesn't offer symmetrical upload speeds, which may negatively impact those working remotely from home.ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. There's no additional monthly fee for the modem, for example.īut one thing Charter Spectrum has in common with most providers is it does bump up your monthly price after your initial promo period, so be aware of that pending change. Customers are also spared some extra fees you might find with other ISPs. Spectrum Internet offers three high-speed tiers with unlimited data and no contracts. What's the final word on Spectrum Internet? However, with 63 out of 100, Charter's Spectrum still ranked one point below the average for all ISPs and placed behind Verizon Fios, T-Mobile, AT&T and Xfinity. Over at the American Customer Satisfaction Index, Spectrum's 2022 numbers held steady with 2021, which is impressive considering the industry, as a whole, dropped by a point. Spectrum earned its highest score in the South region, capturing 719 on a 1,000-point scale, but that still placed it behind AT&T, Kinetic by Windstream and Xfinity in that same area. Power US Residential Internet Service Provider Satisfaction Study for 2022. But there's still work to do.įor example, Spectrum was consistently below US regional averages when you look at the J.D. The good news? Charter's Spectrum service is doing better now with customers than it has since it acquired Time Warner Cable in mid-2016. ACSI Spectrum Internet: Customer satisfaction scores could improve ![]()
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